Open a Case
Complete the below form to have a Support Engineer help you. Please be concise and complete in describing the issue you are reporting. A Sql Power Tools representative will respond to your request within 24 hours. If you need immediate support please contact us at support@sqlpower.com or via the phone at +1.307.433.8039. Thank you.
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First Name:
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What product are you opening a case for?
What type of database technology are you monitoring with Sql Power Tools?
Please specify what version of the product monitoring component you are using:
This information is documented in the 'spt_snif.log' file.
Please specify what version of the product GUI you are using:
This information is documented in product GUI's Help notebook tab 'About'
Describe what type of area this support incident is related to:
Please classify the severity level of the Support case:
1. Critical - An error in the Software renders it unusable
2. Serious - An error in the Software disables major software functions
3. Defect - An error in the Software results in a measurable loss of functionality and/or performance
4. Informational - Question on product functionality or how to perform a function with the product
Provide a detailed description of the issue or error being reported:
Please click SUBMIT when you are finished. Thank you!

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